If you have trouble receiving your PIN, please make sure you have entered the same mobile phone number you used when booking your visit. If the number you provided doesn’t have text message capabilities, or is a landline, after clicking "Get Verification Code" the next screen will give you the option to have the code called into your phone. If you are still not receiving a code, feel free to email [email protected] so that we can make sure your phone number is correct in our system.

If you need additional assistance, please reach out to our Support Team at [email protected].